Privacy Policy

Last Updated: 1 January 2024

Effective Date: 1 January 2024

1. Introduction

Parkfield Legal Group ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us.

We are registered with the Information Commissioner's Office (ICO) under registration number ZA123456. Parkfield Legal Group is the data controller responsible for your personal data.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide to us, including:

  • Contact details (name, email address, telephone number, postal address)
  • Professional information (job title, employer)
  • Information provided in enquiry forms or correspondence
  • Information necessary to provide legal services to you
  • Payment information for billing purposes

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our legal services to you
  • Respond to enquiries and provide customer support
  • Process payments and maintain accounts
  • Comply with our legal and regulatory obligations
  • Send you relevant updates about our services (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: Processing necessary to perform our contract with you
  • Legal obligation: Processing necessary to comply with our legal obligations
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Consent: Where you have given us specific consent to process your data

5. Data Sharing

We may share your personal information with:

  • Courts, tribunals, and regulatory bodies as required
  • Third-party service providers who assist in our operations (under strict confidentiality agreements)
  • Professional advisers including barristers, experts, and other solicitors
  • Law enforcement authorities when required by law

We never sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments and training
  • Physical security of our premises

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or as required by our professional regulations. For most client matters, we retain files for a minimum of 6 years after the matter concludes. Some documents may be retained longer where required.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (subject to legal obligations)
  • Restriction: Request limitation of how we use your data
  • Portability: Request transfer of your data to another provider
  • Objection: Object to certain types of processing
  • Withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

  • Email: legal@parkfieldlegalgroup.com
  • Post: Data Protection Officer, Parkfield Legal Group, 86 North St, Cheetham Hill, Manchester M8 8RA, United Kingdom
  • Telephone: +44 7537 133520

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately. Visit ico.org.uk for more information.